COMPANY DESCRIPTION

The Wine Group is one of the top leaders in the wine industry.  As a privately held management-owned company with 14 wineries in California, New York, and Australia, we thrive to win with exceptional people who share our values.  We produce many well-known brands including Franzia, Cupcake, Chloe, Flip Flop, Save Me San Francisco, Insurrection, Concannon, Benziger and Imagery.  We are a successful company looking to employ talented individuals on our team who are self-motivated, positive and energetic.  If this sounds like you, we encourage you to apply!

JOB SUMMARY

Under the direction of the Tasting Room Manager, Concannon Vineyard- Hospitality in Livermore, CA location, the Estate Tasting Room Sales/Wine Educator serve as the first point of contact for our customers. This role is a Concannon brand ambassador that will carry out exceptional customer experience, wine education that results in sales for the Concannon Estate. As a result, the appearance, mannerisms, and personality exemplifies the very first guest impression and response of our establishment. The candidate should possess wine bar and/or restaurant experience, should have a super-charged, customer-focused attitude, and a vibrant enthusiasm for wine and food and the wine lifestyle.

ESSENTIAL FUNCTIONS AND REQUIREMENTS

  • California has thousands of tasting rooms, but only the best offer new and unforgettable experiences. Delighting and surprising our customers with a fantastic experience at our winery is at the center of our attention and must be yours as well
  • Assist with outside tastings and winery events
  • Assist customers with wine, wine club membership and other purchases. This may include transporting wine and non-wine purchases to the customer’s vehicle from the stock room or tasting room.
  • Maintain a high level of relevant Concannon wine and Concannon Vineyard knowledge by remaining familiar with current press information, memos, marketing information and other wine related publications provided to you.
  • Maintain competence with computer functions, including retail POS systems.
  • Answer telephones, process orders, and provide customer service.
  • Perform cashier operations, including tasting room opening and closing.
  • Perform periodic wine and non-wine inventories.
  • Perform routine housekeeping, organization, and stocking tasks
  • Required to work evenings, weekends and holidays
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

  • High school diploma or equivalent
  • Minimum of 1- 2 years of experience food/wine industry
  • Professional appearance and demeanor when dealing with guests and vendors
  • Experience working with fine wine and food in a customer service focused environment – proven customer service skills is a must
  • Sound general wine knowledge with a commitment to excellent knowledge and enthusiasm for the wines served in our wine bar and tasting room
  • Highly motivated, hospitality- and sales-driven with an outstanding work ethic
  • Experience in making weekly schedules for restaurant staff
  • Works well with others at all levels and departments
  • 21 years of age or older with a valid CDL
  • Must have ability to become ServSafe certified
  • Must be or become TIPS certified
  • Demonstrated reliability and punctuality, work effectively in team/crew environment, adherence to all safety regulations and operating procedures

PHYSICAL REQUIREMENTS

  • While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, reach with hands and arms
  • Must be able to stand for an extended period of time
  • Working environment has exposure to both indoors and outdoors
  • Ability to perform tasks requiring bending, stooping, standing, and twisting
  • Able tolift and carry up to 50 pounds

Apply Online.